Training is 100% online this year, supplemented by live webinars.
Begin your training journey — register for online courses now:
Trainings hosted by
As you work your way through the online courses, you will be guided through each step required to certify at Basic and/or Advanced. When you complete the prerequisite course of a webinar, be sure to save the Zoom link on the last slide. Register for the Live Webinars and/or Live Q&A sessions on our volunteer portal, Volunteerhub.
Online Training & Certification Pathway
Questions or problems?
Attend a Live Q&A with our Director of Volunteer Engagement Jonathan by registering here.
Additional Training Resources
In addition to the content, you will learn in the online training courses, you can also refer to these supplemental resources from our partner, Prosperity Now:
- Volunteer Standards of Conduct, Client Intake and Quality Review
- Filing Status & Dependency
- Types of Income
- Nonrefundable Credits
- Refundable Credits
- Education Credits
- Affordable Care Act
- Finishing the Return
- Talking to Taxpayers
- What’s New for Returning Volunteers (Basic & Adv)
- Tax Extenders
- Practice Returns (Basic & Adv)
- Foreign Student (IRS course)
- Military (IRS course)
- IRS Tax Alert Regarding Link&Learn and Practice Lab
- Publication 4012
Tax preparation for training and a resource utilized at all VITA sites.
- Publication 6744
Test booklet for all certification exams on Link & Learn.
- Publication 4491
VITA Training Guide
- Publication 17
Tax Guide 2020
- Publication 5299
Quality Review Refresher
- FAQ: 2020 Link & Learn Certification Test
Password required — email Jonathan now.
Virtual Tax Prep Training