Skip to content
  • enEnglish
  • fr
  • pt
  • es
  • zh
instagramfacebooktwitterlinkedin
Campaign for Working Families Inc. Logo
  • About
    • Mission & Vision
    • Board Members
    • Financial Wellness Resource Center
    • Staff
    • Services
    • News
    • Funders
    • Partners
    • Jobs
    • Financial Wellness Day
    • Financial Wellness Workshops
  • Tax Filers
    • Get Your Stimulus
    • Virtual Tax Prep
    • FREE File Online
    • Documents List
    • Benefits Applications
    • Tools & Resources
    • EITC
  • Volunteer
    • Volunteer Now!
    • Why Volunteer
    • Roles
    • FAQ
    • Internship
    • Training
    • News
  • Donate
    • DONATE NOW
    • Ways to Give
    • Annual Fundraiser
  • Home

Roles & Responsibilities

Rolescwf-admin2020-11-10T15:30:01+00:00

TAX PREPARER

Connect working families with eligible tax credits that can add up to thousands of dollars. With the support of the tax site Management Team, a Tax Preparer volunteer works one-on-one with individuals and families to electronically file free tax returns — whether virtually or at an in-person tax site.

Looking to work at a more relaxed pace? Prepare drop-off tax returns for customers who will return to pick them up. All Tax Preparer volunteers are cross-trained in intake, screening, quality review, and the closeout process.​


Skills Needed Computer experience, strong attention to detail, and customer service skills. No tax law experience necessary.
Online Training Completion Required


VOLUNTEER NOW

INTAKE SPECIALIST

A strong greeter is essential for establishing a welcoming and organized experience from the start. Whether virtually or at an in-person tax site, you will work with customers to compile all intake documents to ensure a speedy and accurate process.​


Skills Needed Customer service skills and a high level of organization.
Online Training Completion Required


VOLUNTEER NOW

INTERN

Similar to our volunteer Tax Preparer role, Tax Associate interns are certified at the Advanced tax preparation level and assist in the general management of a tax site and virtual tax prep, including taking on such vital roles as Quality Reviewer.  Click here to read more about this role and our internship program.


Minimum Requirements: Certification at the Advanced tax preparation level and commitment of 10-15 hours per week from Jan – Apr.

Online Training Completion Required


APPLY NOW
VOLUNTEER NOW

WHY VOLUNTEER?
  • About the Program
  • Roles
  • Why Volunteer
  • Internship
  • FAQ
  • Training
  • News
  • Volunteer Survey
  • Attend an Info Session

CWF RECRUITMENT PARTNERS

As a volunteer-based organization, recruitment of committed volunteers is essential to carry out our mission, and we are so grateful to the following companies and organizations for helping us recruit the amazing volunteers who join us each year.

39 volunteers in 2019

13 volunteers in 2019

 

20 volunteers in 2019

 

Reed Smith

8 volunteers in 2018

 

Vanguard

21 volunteers in 2018

SEARCH

The Campaign for Working Families, Inc. (CWF) is a 501(c)(3) non-profit organization committed to helping working families and individuals achieve economic empowerment by providing free tax preparation, resource building, and asset development.

EIN 47-5617041

GIVE NOW

 

Help move our mission forward with your gift today Your individual contribution can make a real difference. Every gift made to Campaign for Working Families generates tax refunds, saves families tax preparation fees, helps families build resources, and enables Campaign for Working Families to train and support additional volunteers.

CONTACT THE CAMPAIGN

(215) 454.6483
contact@cwfphilly.org
1415 N Broad Street, Suite 221-A
Philadelphia, PA 19122
MANAGER RESOURCES
  • What to Bring
  • Appointment
  • Virtual Tax Prep
  • Volunteer
  • About
  • Contact
  • Donate
Copyright Campaign for Working Families | All Rights Reserved.
Website design and development by Al Cassidy
instagramfacebooktwitterlinkedin