Mary Arthur

Mary has worked with Campaign for Working Families (CWF) since 2005 serving as the Executive Director for four tax seasons. In 2016, she transitioned to President/CEO, leading an office staff of nine along with 75+ consultants, tax law trainers, tax site management teams, auditors, and 750+ volunteers. She continues to uphold the vision of a year-round tax program and is currently designing a strategy for the implementation and growth of the CWF as a whole. Mary continues to oversee the evaluation, data analysis, and program review throughout the year; creates the budget and monitors budget compliance; is the spokesperson to media, community, and national entities. She tirelessly advocates for increased funding to continue providing services at no cost to the communities we serve.

Jonathan Barnes
Director of Volunteer Engagement

Jonathan joined the CWF management team in July 2015 after working as a Site Manager for the Lighthouse tax site in North Philadelphia. Jonathan brings with him years of organizational management and community organizing experience, making him a great fit to manage and coordinate the recruitment and retention of the Campaign’s amazing pool of volunteers.

Graham O’Neill
Director of Partnerships

Graham is responsible for developing sustainable partnerships that allow Campaign for Working Families to offer their clients a broad array of no-cost financial services. Graham came to CWFI in October 2018 after serving as the Administrator of Taxpayer Assistance Programs for the City of Philadelphia Department of Revenue where he managed the You Earned It Philly EITC awareness and Free Tax Prep program. He also worked to expand and streamline Philadelphia residents’ access to public benefits in previous positions with the City of Philadelphia Mayor’s Office of Community Empowerment and Opportunity and at Benefits Data Trust. Graham holds a BA in History from Dickinson College.

Thais Caine
Director of Tax Operations

Thais is responsible for all tax site operational functions and responsibilities, particularly in regard to planning, implementation and evaluation of tax services along with annual tax site selections. Thais recruits all tax site teams and is responsible for strategic team placement to ensure maximum productivity, and ensures sites are working to their full potential and in compliance with the IRS.

Laurie Rosard
Director of Strategic Grant Development

Laurie manages grant funding proposals and reports to funders and develops new strategic funding partnerships to support CWF initiatives. Laurie brings several years of grant writing experience with United Way of Greater Philadelphia and Southern New Jersey. She also comes to us with additional nonprofit program management experiences to help implement fundraising strategies that strengthen and promote viability and success in financial empowerment to build economic self-sufficiency for low-to-moderate-income individuals and families.

Mike Couch
Southern NJ Operations Manager

Mike joined the team after volunteering in Cape May and now oversees operational functions for Atlantic, Cape May, and Cumberland Counties. In particular, he focuses on planning, implementation, and evaluation of tax services. Mike was previously the Executive Director of MakingChange, a nonprofit organization that provides financial wellness programs including a tax site, and currently serves as the Executive Director of the Cape May County Coast Guard Community Foundation. His previous experience included corporate finance positions and working with wealth management firms.

Michelle Carroll
Senior Tax Site Manager

Michelle provides coordination, organization, and supervision for CWF’s year-round tax site. Michelle is ultimately responsible for maintaining the quality procedures and processes required by the IRS and CWF to ensure the overall accuracy of tax returns prepared and e-filed at the site. In the off-season she manages the closeout of all CWF tax files. Michelle gained her experience working with Opportunity Service Corporation with a background in HUD Recertification.

Victoria Cheatom
Lead Tax Site Manager

Victoria began as a volunteer in 2017 and today is responsible for creating a positive customer service experience for both tax clients and volunteers at CWF Headquarters. Working with team members that she supports at the tax site and throughout tax the season, Victoria works to ensure the tax site runs smoothly and returns are prepared in a timely and accurate manner.

Monica Pierson
Senior Site Manager – Virtual Tax Preparation

Monica joined CWF in January 2016 as an Intake Specialist at our Rutgers University tax site and soon transitioned to Assistant Tax Site Manager at CWF Headquarters. She is responsible for providing coordination, organization, and supervision for all aspects of CWF’s year-round virtual tax site. Monica also works on special community projects such as the Mobile Tax Team.

Victoria Crenshaw
Senior Staff Accountant

Victoria joined CWF in April 2021 and brings many years of experience in accounting in the corporate and nonprofit sectors. Victoria is primarily responsible for all of the accounting functions within the company.

Eche Odeh
IT/Procurement Manager

Born in Kalamazoo, Michigan, Eche grew up and schooled in Nigeria where he graduated with a bachelor’s in electrical electronics with a major in telecom and electronic. Eche is responsible for IT management and equipment procurement and also serves as the office manager. His primary focus is efficiently managing all IT/office resources to ensure the objectives of CWF are achieved.